At Nemz Supplements, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and purchase our products.
1. Information We Collect
We may collect the following types of personal information:
- Personal Details: Name, email address, phone number, shipping/billing address.
- Payment Information: When you make a purchase, your payment details (such as credit card information) are securely processed by our third-party payment provider.
- Browsing Information: IP address, browser type, pages visited, and time spent on our website.
- Communication Data: Information you provide when contacting us for support or inquiries.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To send order updates, promotional emails, and special offers (you can opt-out at any time).
- To improve our website experience and services.
- To comply with legal obligations.
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, while we strive to keep your information safe, no online transmission is 100% secure.
4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service providers: Third-party payment processors, shipping companies, and marketing partners.
- Legal compliance: If required by law, we may disclose your information to authorities.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
6. Your Privacy Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For any questions or concerns about this Privacy Policy, please contact us:
📧 Email: nemmyheart@gmail.com
📍 Address: Lagos, Nigeria